How can we help?

Check your connection, refresh the screen, then close and reopen StatPocket if needed. Some stats depend on the provider posting completed game results. If a player stays blank, send us the sport, player, stat, and approximate time so we can investigate.

Use the email attached to your StatPocket account and complete its email verification. You can reset your password from the website sign-in page. Include the error message in your request, but keep your password and verification codes private.

In the iPhone app, My Picks are stored on that device. Website saved picks are tied to your website account. Synced filter presets are separate from saved picks. Tell us which platform you’re using if something is missing.

Open Account → Delete account on the website, or Settings → Your account → Delete account in the updated iPhone app. Sign in, review what will be removed, and confirm permanent deletion. You can also use the account deletion page. This removes your account and associated synced research without contacting support. App deletion also clears saved picks on that device; remove local picks separately on other devices. If something fails, choose “Privacy or account deletion” above for help.

StatPocket provides research, scores, and news. Saved picks are research snapshots. Verify current lines, availability, and settlement rules in your platform.